Help Desk Specialist

SOCAR-AQS LLC is a fast-growing, integrated drilling and well services provider. The company is expanding our onshore and offshore drilling activities both in the Caspian region and internationally.

SOCAR–AQS LLC is committed to developing a world-class, modern drilling entity adhering to the highest HSE and technological standards of the international oil industry.

We are currently looking for highly-motivated, competent candidates who display exemplary safety behaviour and aspire to the highest standards of work ethics to fill the following vacancy in new projects:

Help Desk Specialist (Front Desk)

Location: Office Department: IT

Employment Type: Full-time

Responsible for providing technical assistance and support related to computer systems, hardware or software.

Key responsibilities:

 Assists users with resolving technical issues with application packages installation and break/fi;
 Provide users timely and effective solutions to problems;
 Perform basic and advanced analytical support activities related to the support of Windows laptops/desktops and client supported applications;
 Interface with end users to handle tasks of a routine nature, such as researching and answering questions.

Required general qualifications:

 High Technical education;
 Be informenabout company operations and basic knowledge of technical terminology;
 Demonstrate customer service skills and commitment to customer service;
 Desktop support experience with Windows OS;
 Experience supporting Microsoft Office including Microsoft Outlook;
 Experience supporting Remote Access/VPN;
 Experience supporting IOS/Android devices;
 Experience supporting Internet Browsers;
 Experience supporting SAP ERP (Welcome);
 Effective time management skills;
 Excellent written and verbal communication skills;
 Information of equipment and devices;
 Strong analytical skills;  Demonstrate good communication skills;  Multilingual (Azeri, English, Russian).

SOCAR-AQS LLC offers a safe and stimulating work environment, a highly competitive compensation package, training and professional development opportunities and rapid career progression withinin a fast growing company.

Interested applicants should submit their CV via e-mail: Bu email ünvanı spambotlardan qorunur. Onu görmək üçün JavaScripti qoşmaq lazımdır., clearly indicating in the subject line the position applied for. Only shortlisted candidates will be contacted.

SOCAR-AQS LLC is an equal opportunity employer.